Martin Lewis, "Sharper Teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report. The Ombudsmans61percent Campaign. Pt 6 - Martin Lewis (50)

21 Sep

Sharper Teeth p8:

DJS Research's CSR for Ombudsman Services say that the massive consumer dissatisfaction was due to:

"errors in report (56%), the investigator did not understand, missed the point, misinterpreted the nature of my complaint."

Why wasn't any of this in your report?

The Ombudsmans61percent Campaign is seeking:

1) A Public inquiry into Ombudsman Services:Property (a company formerly trading as The SOS before being rebranded) and the role of The RICS in its decision making.

2 ) Answers from: Monk and Partners, Gillian Fleming, The Rev Lewis Shand Smith, Walter Merricks, Steven Gould, Dame Janet Finch, Oliver Colvile, Vince Cable, Jo Swinson, Sajid Javid, The OS Independent Assessor, Jonathan May, the government monitors of this government approved scheme, Francis Maude, Andrea Leadsom, Luke Pollard, Yvonne Fovargue, Helena Kennedy.

3) Compensation for the victims of ombudsinjustice and ombudsabuse.

4) The setting up of truly; speedy, fair and independent ombudsmen schemes.

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