The report (Sharper Teeth etc.) also fails to list:
- Customer Satisfaction Reports Studied
- Company Minutes studied
- Whether OFT Criteria (in the case of OS:P) were complied with or not.
(They weren't - but that isn't in your report/whitewash).
The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice/abuse at Ombudsman Services:Property.